Earlier last year, ATS FreightMatch was released, giving you access to the freight booked by ATS Logistics and Sureway Transportation directly on your phone.
In August 2023, an enhancement was made to our ecosystem with the introduction of two distinct permission sets: "Administrator" and "Driver." This update was to streamline your interactions based on your specific role in the freight booking and management process within your company.
To continue enhancing your experience with ATS FreightMatch and make this app a seamless extension of your business, we made some additional changes to ATS FreightMatch in December 2023.
What’s New?!
The feedback users, like you, have shared through conversations with our support teams and surveys helps shape our development roadmap.
Based on these insights, we implemented three major additions in December:
- Document scanning
- Rate negotiation
- Search updates
Document Scanning
With this update, you can upload and submit documentation directly within ATS FreightMatch. This was previously done via email.
You're able to share all of your BOLs, PODs, invoices, receipts and other documents under each load on your “Dashboard” or under the “My Loads” tab. We'll also remind you which documents you need to upload to complete each load.
Use this to become more efficient and get paid quicker for your deliveries!
Rate Negotiation
Rate negotiation is now available. With this update, you have the option to either haul a load at its listed rate or to submit an offer for it by selecting “Make an Offer” instead of “Book Now.”
Unlike other apps, this doesn’t function like an auction (where you would have to bid against other companies). Instead, once you submit your offer, it will either be immediately accepted or you will be presented with a counteroffer. This is a one-time counteroffer and you won’t be able to negotiate further.
Search Updates
Based on user feedback, ATS FreightMatch also updated its search functionality. This makes it easier for you to get more customized results when searching for loads. Among other things, you can now multi-select trailers.
Questions About ATS FreightMatch?
This update is designed to make your experience with ATS FreightMatch easier and more productive in 2024.
No action is required on your part other than updating the app when prompted.
If you have any questions about these new features, or anything else, don’t hesitate to contact ATS FreightMatch support.
